Privacy Policy
We value your privacy and are committed to protecting your personal information.
Last updated: January 15, 2025
Your Privacy Matters
At HomeFit AU, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
Personal Information
When you interact with our website, we may collect the following types of personal information:
- Contact Information: Email address, name (when you subscribe to our newsletter or contact us)
- Communication Data: Any messages you send us through contact forms or email
- Account Information: If you create an account, we collect your username and password
- Health Information: Any fitness-related information you voluntarily share (goals, fitness level, etc.)
Automatically Collected Information
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent on site, click patterns
- Location Data: General location based on IP address (country/city level)
- Technical Data: IP address, referring website, access times
2. How We Use Your Information
We use your personal information for the following purposes:
Service Provision
- • Deliver fitness content and resources
- • Respond to your inquiries
- • Provide customer support
- • Personalize your experience
Communication
- • Send newsletter updates
- • Notify about new content
- • Share fitness tips and advice
- • Send promotional offers (with consent)
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Site functionality, security | Session/1 year |
| Analytics | Usage statistics, performance | 2 years |
| Preference | Theme settings, language | 1 year |
| Marketing | Targeted advertising (with consent) | 1 year |
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., email marketing platforms, analytics providers).
Legal Requirements
We may disclose your information when required by law, to protect our rights, or to protect the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate security measures to protect your personal information:
Technical Safeguards
- • SSL encryption for data transmission
- • Secure servers and databases
- • Regular security audits
- • Access controls and authentication
Administrative Safeguards
- • Staff training on data protection
- • Limited access to personal data
- • Regular policy updates
- • Incident response procedures
6. Your Privacy Rights
Under Australian Privacy Law and GDPR (where applicable), you have the following rights:
Access & Control
- • Access your personal data
- • Correct inaccurate information
- • Delete your personal data
- • Restrict processing
Data Portability
- • Export your data
- • Transfer to another service
- • Withdraw consent
- • Object to processing
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Newsletter subscriptions: Until you unsubscribe or request deletion
- Contact inquiries: 2 years after resolution
- Analytics data: 26 months (anonymized after 14 months)
- Account data: Until account deletion is requested
- Legal obligations: As required by applicable law
8. International Data Transfers
As an Australian-based service, we primarily store and process data within Australia. If we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.
9. Children's Privacy
Age Restriction
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
11. Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Privacy Officer
Email: [email protected]
General Contact: [email protected]
Response Time: Within 30 days
Postal Address
HomeFit AU Privacy Officer
Melbourne, VIC
Australia
13. Australian Privacy Principles
As an Australian business, we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988. This includes:
Collection & Use
We collect personal information only when necessary and use it for stated purposes.
Security
We protect personal information from misuse, interference, loss, and unauthorized access.
Access & Correction
You can access and correct your personal information held by us.
Complaints
You can make a complaint about our handling of your personal information.
Making a Complaint
If you believe we have breached your privacy, you can lodge a complaint with us or directly with the Office of the Australian Information Commissioner (OAIC).
OAIC Website: www.oaic.gov.au | Phone: 1300 363 992